Full or Part Time Receptionist

 Status: open

Day-to-day tasks include:

  • Ensure all linens are washed and stored in accordance with the Kansas Board of Cosmetology standards.
  • Checking clients in/out, answering phone calls, booking appointments, answering detailed client questions about products/services.
  • Provide a friendly, welcoming experience by greeting guests when they enter the spa.
  • Ensuring clients feel welcome and have the best experience possible with us, offering water/hot tea upon arrival, taking them to their locker room to change and get ready for their services.
  • Provide all guests with a friendly, accurate and efficient check-out process. Ensure the front desk/lounge areas remain clean, organized and always ready to greet guests.
  • Answer the spa phone in a manner which provides exceptional customer service to every caller. Listen, identify and resolve the caller’s needs. Book, reschedule and cancel appointments in a timely manner and with accuracy
  • Place timely confirmation calls to ensure every guest has a reminder for their appointments.
  • Verify and collect guest payments, ensuring all procedures are followed to protect sensitive guest information, including identity and credit card information.

Must excel in the following:

  • Computer and phone skills
  • Multi-tasking
  • Communication
  • Customer service
  • Organization and task management
  • Strong sales skills

If you are interested in applying for this position, please fill out the application form below

Employment Opportunity Request Form

Please fill out the form below with your information, and we will get back to you as soon as possible.

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